PINLESS Refunds


Please read carefully the following information

Refunds
A. Pay As You Go. You have a right to a refund for amounts added to your Pinless Account but not for any unused balance. Amounts unused on your PinLess account balance have no cash value.
B. Unlimited Plans. Plan fees are refundable up to three days after purchase if there was no usage. Plan fees for unused Plans that are renewed are not refundable. All requests for refunds must be submitted through Customer Service

Credits for Interruptions.
If an interruption or failure of Pinless is caused solely by us and not by you or by a third party or by other causes beyond our reasonable control, you may be entitled to a credit to be applied to your Pinless Account balance to be used on a pay-as-you-go basis. To request a credit, you must contact Customer Service by phone, in writing or email to info@enikma.us. eNikMa.us reserves the right to refuse a credit request if it reasonably believes (a) that you are trying to unfairly exploit this credit policy, (b) you have breached this User Agreement or (iii) that you are using Pinless fraudulently or that your Pinless Account is being used fraudulently by a third party. Credits will not be provided in cash.

All other services:
International Top ups, Domestic Top Ups, Domestic Bill Payment and International Bill Payment.
All above transactions are final and may not be exchanged, returned, refunded, transferred or reimbursed, except as required by law. eNikMa.us and its retailers are not responsible for any error due to incorrect information supplied by the purchaser to process the transaction. No refund or credit will be given if the PIN is lost, stolen, destroyed or used without permission. The recharge amount and the PINs have no cash value and neither the purchaser nor the beneficiary shall be entitled to redeem any portion for cash.